Monthly Archives: March 2013

Viktor Mayer-Schönberger: Big Data Revolution

Editor’s Note: Viktor Mayer-Schönberger is Professor of Internet Governance and Regulation at the Oxford Internet Institute of Oxford University. He is also a faculty affiliate of the Belfer Center of Science and International Affairs at Harvard University. He has published nine books (most recently Big Data: A Revolution That Transforms How we Work, Live, and Think with Kenneth Cukier) and is the author of over a hundred articles and book chapters on the governance of information. He is a frequent public speaker, and sought expert for print and broadcast media worldwide. He and his work have been featured in (among others) New York Times, Wall Street Journal, Financial Times, The Economist, Nature, Science, NPR, BBC, The Guardian, Le Monde, El Pais, Die Zeit, Süddeutsche Zeitung, Der Spiegel, Boston Globe, Los Angeles Tribune, WIRED, Ars Technica, Daily Kos. You can read his full bio from here.

eTalk’s Niaz Uddin has interviewed Viktor Mayer-Schönberger recently to gain insights about his ideas, research and works in the field of Big Data which is given below.

Niaz: Dear Viktor, thank you so much for joining us. We are very delighted to have you at eTalks

Viktor: My pleasure.

Niaz: Big Data has become a talked topic in these days. A very tight hype about Big Data is going on over tech industry. Big Data means ‘Making sense of the New World’ to many people.  Can you please tell us about this ‘New World’? What has actually changed? And what does ‘Making Sense of New World’ mean?

Viktor: What’s changed is that in the past, we weren’t able to apply to data to help our decision-making since the cost of collection, storage and analysis was so high. But as those barriers have fallen, we are not able to harness lots of data — and when we do, we can unlock new insights from it.  Take predictive maintenance. We didn’t know when an engine part would break before it did in the past. Now, looking at lots of sensor data like sound, heat and vibrations – from tens of thousands of vehicles, through big data analysis companies can spot that a part is likely going to break in the near future, and change it before it actually breaks. That’s new. It’s a new way of interacting with the world in a more empirical, quantified way. And it’s because of the data.

Niaz: How do you define the term Big Data?

Viktor: We resist giving a concrete definition since that would limit it. But basically, it refers to the idea that we have so much more information these days that we can apply new techniques to it, to spot useful insights or unlock new forms of economic value. There are things we can do with a large body of data that we simply couldn’t when it was in smaller amounts. In our book, we identify three features: more, messy and correlations.

Niaz: What is Data Science?

Viktor: The idea is that a new profession that has emerged in recent years, that combines the skills of the statistician, software developer, infographics designer and storyteller. Instead of peering into a microscope to discover the mysteries of the world, the data scientist looks into massive databases to uncover a finding. That said, since it’s a new job title, what it means will surely change over time.

Niaz: What is more important: Big Data vs. Data Science?

Viktor: The two are not at all at odds with each other. Big data is when there is vastly more data available relative to the phenomenon or question to be investigated than before; when we are accepting of some level of messiness of the data; and when we are using big data correlations to tease out the “what” rather than aiming to understand the “why”. The data scientists work with data, sometimes but not necessarily always “big data,” to analyze the information and extract meaning from it.

Niaz: Who is a Data Scientist?

Viktor: These are people who serve a useful interface between the hard-to-understand data, and the people who need to understand and make decisions from it.

Niaz: Do you think Data Scientists Job is the sexiest job in 21st Century?

Viktor: There are lots of sexy jobs in the 21st century. A data scientist is just one. Statisticians, machine-learning expert are others.

Niaz: What are the educational backgrounds, trainings, skills and expertise that someone needs to become a Data Scientist?

Viktor: The data scientist will need a multidisciplinary background that spans math and statistics, to computer science, design and the humanities. This is because one needs to be fluent in the language of data — how to run regression models and double-tailed T tests. But also possess coding skills to write programs to scrap data, clean data, or simply collect data. Then, one needs to eye of a designer to present the data visually. And storytelling skills to have the data reveal a narrative. Finally, one needs a deep sense of humanity — to ensure we are not beguiled by data’s false charms, and we keep our common sense amid the spreadsheets.

Niaz: You along with Kenneth Cukier have published a book ‘Big Data: A Revolution That Will Transform How We Live, Work, and Think’ which has already become a best seller. Can you please give us a brief on your impressive book?

Viktor: In “Big Data” we aim to go beyond the big data hype, and explain why big data represents a paradigmatic shift in how we understand and make sense of the world. We suggest that three qualities characterize big data: more, messy and correlations (see above), and that big data analysis is founded on our ability to datafy the world – that is to render more and more aspects of the world into data format that then can be calculated and analyzed. We look at the value of data – and the importance of secondary uses, as well as the emerging big data value chain. We explain who will be winning and who will be losing in the big data era. But not everything is rosy. We talk in detail about big data’s dark sides – from its challenge to privacy to the threat of punishment by propensity. We suggest concrete safeguards to ensure that the dark sides of big data remain contained, including suggesting the need for a new cadre of professionals – the “algorithmists” – that will help protect us against big data abuse. We end with a cautionary chapter about the importance of the human element in a world of big data.

Niaz: After publishing the book, Big Data: A Revolution That Will Transform How We Live, Work, and Think, you have been speaking, engaging with readers and getting feedback. Now what are your new findings?

Viktor: It’s still the first inning — it’s still round one for big data. So before we think about what’s next, we need to get the word out about how transformational this will be. That said, every day brings new case studies of how companies and organizations are unlocking new value by harnessing information in new ways.

Niaz: Now Big Data is becoming an integral part of the organizations. Organization has started to hire Data Scientists having a strong belief that Big Data means Big Opportunity. Do you think Big Data means Big Opportunity?

Viktor: Absolutely. For those with the right mindset, data offers huge opportunities. There is a gold rush under way – as people, companies and society realize that most of data’s value remains to be uncovered.

Niaz: What is the dark side of Big Data?

Viktor: In the book we look multiple dark sides. In addition to privacy, we are particularly concerned about propensity – the use of big data analysis to hold individuals responsible for acts they are only predicted to commit. That we fear negates human volition – our ability to decide freely whether and when to act. Punishing people for predicted rather than actual behavior is undoing the notion of justice in our society.

Niaz: How to overcome this dark side?

Viktor: On privacy we suggest we need a significant adjustment in the way we protect it from big data surveillance, so that big data benefits can be reaped without making a mockery of individuals’ justified privacy concerns. But we also suggest that in the era of big data we need to broaden our understanding of justice – and what it entails.

Niaz: As you know Poverty has been ruling the world for centuries. Billions of people have been living hand to mouth and suffering from lack of nutrition, lack of education, lack of sanitation, lack of food etc.. There are hundreds of social organizations those who have been working with poverty and social problems. At the end of the day, these social organizations are unable to measure the changes they have made. Or we could say, they might fail to bring sustainable changes though billions of dollars have been invested by donors and other sources. But these poor people have been suffering and living almost the same life for decades after decades. Now can you please tell us how Big Data can be a help to analyze, map, measure and formulate the problems of poor people?

Viktor: Yes. There are two problems with measuring the plight of the poor in a small data age: it costs a lot of time and money to collect data about them, and it is hard and costly to analyze that data. In the big data age, we can use data that is collected for other purposes – say micropayments through mobile phones – and reuse it to better understand the economy of poverty. And because big data analysis is relatively cheap, and no longer requires huge upfront investments in processing and storage infrastructure, sophisticated big data analysis can be undertaken by a handful of people working for instance for a civil society organization.

Niaz: Do you think we can design and program solutions of our social problems with the help of Big Data analysis?

Viktor: Big data can provide us with a much better sense of what policy areas need to be addressed first, and what results our policy decisions might produce. But at the end of the day, machines cannot take decisions, humans do. And so whether or not we find solutions to our social problems depends not on big data, but on human empathy and resolve.

Niaz: Please tell us about how Big Data can be a great help to measure the changes that social organizations bring?

Viktor: Social organizations often do good things, but their impact is hard to measure – in part because in a small data world collecting such information was very costly. In the age of big data that may change, and thus give social organizations perhaps for the first time a chance to analyze and see how well they are doing, and where. That helps these organizations to learn and evolve, and to improve their impact.

Niaz: Can you please suggest us ways of changing this world with the rigorous use of technology and innovation to solve our social problems to make this mother earth a better place to live in?

Viktor: Take medicine: Today we are using medication developed for the average person, rather than customized for a particular individual. This means that today we over- and under-medicate. As a result billions are wasted, and people are suffering. Big data provides us with the ability to change this – so that we can treat illnesses on an individual level, and learn. It increases effectiveness, but more importantly it improves lives. But for that to happen we need to be able to collect and use the data.

Niaz: Viktor, thank you so much for your time and for all of these impressive ideas.

Viktor: You’re most welcome Niaz.

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Further Reading:

1. James Kobielus on Big Data, Cognitive Computing and Future of Product

2. Gerd Leonhard on Big Data and the Future of Media, Marketing and Technology

3. Ely Kahn on Big Data, Startup and Entrepreneurship

4. Brian Keegan on Big Data

5. danah boyd on Future of Technology and Social Media

6. Irving Wladawsky-Berger on Evolution of Technology and Innovation

7. Horace Dediu on Asymco, Apple and Future of Computing

8. James Allworth on Disruptive Innovation

Juliana Rotich: Social Entrepreneurial Innovation

Editor’s Note: Juliana Rotich is the Co-Founder and Executive Director of Ushahidi Inc, a non-profit tech company. She has worked in the telecommunications and data warehousing industry for over ten years. She is a Technologist, African Futurist and TED Senior Fellow. She was named one of the Top 100 women by the Guardian newspaper and top 2 women in Technology 2011, andSocial Entrepreneur of the year 2011 by The World Economic Forum. Currently she has selected as a Director’s Fellow at MIT Media Lab. You can read her full bio from here, hereand here.

eTalk’s Niaz Uddin has interviewed Juliana Rotich recently to gain her ideas and insights on Social Entrepreneurial Innovation which is given below.

Niaz: Juliana, we are thrilled and honored to have you at eTalks.

Juliana: Thanks for having me Niaz.

Niaz: You are a Social Entrepreneurial Innovator. Can you please tell us about ‘Social Entrepreneurial Innovation? How can social entrepreneurial innovation change the world?

Juliana: Social Entrepreneurial Innovation refers to entrepreneurs that create and establish resourceful and inspired ways of dealing with social problems. The core of this kind of entrepreneurship is skillfully and systematically acting, doing things in new ways to solve increasingly persistent modern challenges like poverty, health or education to have the greatest social impact. “Innovation is itself invariably a cumulative collaborative activity in which ideas are shared, tested refined, developed and applied.”  Bill gates called this creative capitalism – our ability to stretch market forces and make them work better for the poor and reduce the great inequalities that exist in modern society. For the world, it is practically the emergence of a social conscious geared both at turning profits but improving lives, incomes and turning all people in to productive beings where their inert behavior includes building their community to be a better place.

Niaz: You are the co-founder and executive director of ‘Ushahidi’. Those who don’t know about this amazing social revolution, can you briefly tell about ‘Ushahidi’?

Juliana: “Ushahidi”, which means “testimony” in Swahili, began as website set up by a collaboration of Kenyan citizen journalists, bloggers and the tech community during the post-election crisis in Kenya at the beginning of 2008. The Site Mapped incidents of violence and peace efforts throughout the country based on reports submitted via the web and mobile phones. Its Success which gathered 45,000 users in Kenya – catalyzed the realization amongst its developers that the platform had potential beyond Kenya’s borders and have relevance and use for others around the world. Ushahidi is now a non-profit technology and data company. Ushahidi creates platforms which provide services, tools and strategies for Crowdsourcing and data flow management. We focus on bottom up systems with a vibrant global community of mappers and an ecosystem of open source experts. Ushahidi demonstrates how free and open source software enables organizations and communities to improve collection of data, contextualizing issues they care about and create effective information flow of stories and engagement into localized action and change. We catalyze initiatives and communities like The CrisisMappers group, the iHub in Kenya and support many others who are trying to change the world through technology.

Niaz: What is your vision at ‘Ushahidi’?

Juliana: At Ushahidi, we want people to truly be able to collaborate and change the status quo of where they are through collaborative problem solving.  With our tools we want, individuals, groups, & organizations to be fully able to participate in their democracy, and to have their voices heard. Empowering citizens to collect and contextualize information and change the way information flows in the world by making easy to use crowdsourcing tools that provide change agents globally. Ushahidi’s mission is to change the way information flows in the world.

Niaz: As a technologist you have been working to bring social revolution in the field of social work with the art of technology. Why do you think technology is a surprising tool to solve our social problems?

Juliana: I actually think technology is a natural tool to solve our social problems. In the book What Technology Wants by Kevin Kelly, defines The Technium – “We all realize that we’re kind of surrounded with technology: there’s little device here recording us, there’s tables, chairs, spoons, light bulbs. Each of these things seem pretty mechanical, pretty inert in a certain sense, not very interactive, you know, a hammer, roads. But each one of these technologies actually requires many other technologies to make and produce. So your little thing in your pocket that you use for a phone might require thousands of other technologies to create it and support it and keep it going, and each of those technologies may require hundreds of thousands of subtechnologies below it. And that network of different technologies and the co-dependency that each of those technologies have on each other forms a virtual organism, a super organism.  We can keep stepping back and realize that all these technologies are in some ways co-dependent and related and connected to each other in some way and that largest of all the networks of all these technologies together I call the Technium.”  Social problems are often ecosystem problems, and appropriate, creative use of technology is just what may help to accelerate the problem solving that is much needed for the world’s problems. Technology helps to make systems more efficient, helps to close feedback loops and to inform. I think of technology as a catalyst for change and innovation representing immense untapped opportunities just waiting to be built and utilized. What brings it all together is an ecosystem of people and technology. In my generation I have seen how African people have interacted with mobile phones, computers and how increased connectivity to the Internet across the continent has helped spur Trickle Up Innovation to address social problems. Ushahidi is an example of this as is Mpesa, apps like iCow, Mfarm and Tusaidiane are emerging as part of the growth of tech entrepreneurial culture coming out in Africa and its collaborations globally.

Niaz: As you know, we have hundreds of thousands of social organizations those who have been working to bringing sustainable social changes. Most of these organizations have been lacking behind to accept the blessing of technology and innovation. What are the core challenges for them?

Juliana: The origin of not for profit organizations and their leadership at times represent the greatest challenges to technological innovations for social change and by that it takes much longer for them to develop the tools or procure the right personnel to develop the tools in house with a clear vision. We are lucky as Ushahidi that our founding and core is based on a group of developers, tech savvy change makers, bloggers, human rights activist, that bring their A game to the table in the different fields they have mastered. Our organization, leadership, commitment, culture, and mentorship in the cause has enable us to be particularly responsive.  With time and the greater adoption and exposure to technology nonprofits are picking up the pace in this area.

Niaz: How to recover those challenges to bring sustainable changes in the society with technology and innovation?

Juliana: It is not easy but can be achieved by attracting good talent. I would like to add this Harvard Business Review Article here.

Niaz: On the other hand, non profits are highly dependent on donors. Do you think technological innovation can provide them a platform to overcome this dependency and to empower them with financial independence to work to change the world to make it a better place to live in?

Juliana: It is possible. At Ushahidi, we have an external projects team that is ostensibly in charge of completing projects that bring in additional money. With our cloud based Services Crowdmap and SwiftRiver, we are diversifying the revenue base and thus on a sustainability track. It also helps to have impact investors like Omidyar Network who are not just donors, but partners in realizing the greater social and economic impact through not-for-profit technology work.

Niaz: Do you think we can bring technology and innovation rigorously for bringing social change, for removing poverty? How?

Juliana: If you had asked me this question last year, I would not have had an answer for you. This year, I can certainly say it is possible. I met Martin Burt in Davos early this year. I was completely encouraged and inspired by his work in Paraguay, he is doing extensive poverty mapping with the goal of giving the government clear data on where the critical areas are for interventions that can help lift people out of poverty. That his organization is using Ushahidi software is only a small part, the important work of linking on-the-ground data with policy is nothing short of amazing.

Niaz: Congratulation on being selected as a TED Senior Fellow. How you’re involved with TED now. What are your plans with TED?

Juliana: In 2007, I was selected as part of the inaugural class of TED Fellows. There I met other technologists, particularly Erik Hersman, whom I had collaborated with online with the AfriGadget website. I also met Ory Okolloh, Dr. Sheila Ochugboju, Mulumba Lwatula and Segeni Ngethe just to name a few.  More on what I wrote then about TED. In 2009 I was named a TED Fellow again because of our work with Ushahidi and the Technology ecosystem in Kenya. This was great, as I was not only able to enjoy the conference (It is an amazing brain spa) but to meet other amazing individuals who would collaborate with Ushahidi and iHub over the years. The network and support from the TED team, from Chris Anderson, June Cohen and Tom Rielly made Ushahidi a household name spoken in tandem with the likes of Wikipedia and Twitter. Moreso the friendships forged as part of the TED community continue to this day and make up a very important part of my life. To meet other technologists who do not fit neatly into one box was completely refreshing. It is like meeting a long lost ‘soul sister’ or rather in this case ‘brain sister’. The community is extraordinary.

Niaz: You were named one of the Top 100 women by the Guardian newspaper and top 2 women in Technology 2011, and Social Entrepreneur of the year 2011 by The World Economic Forum.  What are the set of advice you want to give to young social entrepreneurs? 

Juliana: Find a way to serve people through your work. The rest is hard work and persistence. The core is service and community. Keep the core strong and be flexible enough to handle the flux.

Niaz: How do you inspire women to come forward and lead?

Juliana: Inspiration comes in many ways. For me, it came from my late grandmother and my late father. They lived their lives making things. They taught me to first and foremost be a maker, to fix whatever is broken with whatever resources available. When you are needed, to stand up and do what you can. I hope that women can look around and find inspiration that works for them.

Niaz: Recently you have become ‘MIT Media Lab Directors Fellow’. It’s the finest place of innovation. Now you are bringing social problems and ideas at MIT Media Lab. What are we going to see in recent future with your ideas  for social change and Medial Lab’s innovation?

Juliana: I am so honored and thankful for the MIT Media Lab Director’s Fellowship. It is indeed the finest place for innovation. I often tell people that there are two places I feel most at home. The first is the iHub in Nairobi, a great space started by the Ushahidi team, led and grown by Erik Hersman. The second place is the MIT Media Lab. It is indeed Nerdvana as I like to call it. I am most excited about learning from the different research groups at MIT and linking them back to creative and innovative centers in Africa. There are incredible artists and innovators in Africa who are affiliated with emerging spaces like iHub, BongoHive, CCHub and others who would greatly benefit with that interchange of ideas, solutions, and approaches.  I suggest to read more from here and here. I am yet to fully grasp what I will do with the Media Lab fellowship, but one thing is that it will be in service of the amazing entrepreneurs I have the privilege of interacting with at the iHub in Nairobi and other parts of Africa.

Niaz: Juliana, thank you so much for sharing us your invaluable ideas and for your time.

Juliana: You are welcome Niaz.

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Further Reading:

1. Stephen Walt on Global Development

2. Jillian C. York on Freedom of Expression, Social Media and Nonprofits

3. Shaka Senghor on Writing My Wrongs

4. Ovick Alam on BridgeWee

5. Shaba Binte Amin on Poverty Fighter Foundation

Hugh Mac­Leod: Creativity and Art

Editor’s Note: Hugh Mac­Leod is one of the leading authorities on the creative process. He is the author of  ‘Ignore Everybody and 39 Other Keys to Creativity’, Evil Plans: Having Fun on the Road to World Domination’ and Freedom Is Blogging in Your Underwear.  He is about to publish his new book ‘The Art Of Not Sucking’. He is a cartoonist, entrepreneur, technologist, speaker and professional blogger, known for his ideas about how ‘Web 2.0′ affects advertising and marketing. After a decade of working as an advertising copywriter, Hugh started blogging at in 2001. You can read his full bio from here.

eTalk’s Niaz Uddin has interviewed Hugh Mac­Leod recently to gain his ideas and insights about creativity and art which is given below.

Niaz: Hugh, I know you as a Cartoonist, Best Selling Author, Public Speaker, Entrepreneur, Technologist, Blogger, Marketer and this list goes on and on and on. What do you think about your best identity?

Hugh: Cartoonist! I am a Cartoonist.

Niaz: But you are doing a vast array of activities. Why do you think being Cartoonist is your best identity?

Hugh: Well there is no point of being a billionaire if you don’t feel it. Being cartoonist is the thing I can be from my inner soul and cartoon is the thing I can do my own where everything else is just the tools that you need to interface with the world. They come like the delivery mechanism.

Niaz: As a cartoonist what is your vision?

Hugh: My world vision is to make people think differently about office art. I want to transform the world of business art. From my personal view, I want to make better and faster cartoons.

Niaz: So you are creating art. Changing minds. Telling a long story with impressive creative art by using only few words. Integrating complexity and problems to provide easy solution via your cartoon, sometimes via your art and sometimes via telling an excellent story. So what do you think about the significance of creating art now?

Hugh: I don’t think that there is any difference of creating art now then which was thousands years ago. Art is the reflection of our inner soul, our beliefs and the fact that we love from our heart. I think creating art means showing the world that we are not alone. I don’t know what Nusrat Fateh Ali Khan sang. I don’t understand whatever language he did speak. But you know there is a spiritual dynamic to his work that connects you somehow. You go and look Ancient Art, Native American Art, Chinese Art, Hindu Art or whatever; you will find the spiritual dynamics that connect you genuinely. So when you ask, why should we make art, you should have asked ‘why should we pray’ and then you should have asked ‘why should you believe in god’.  Creating art is always significant. It doesn’t belong to any time dimension. It’s innocent. It’s the true connection.

Niaz: You are a great marketer. You have been working with all big corporations and helping them for getting things done. Now, what does the term marketing mean to you?

Hugh: Well marketing to me, is the art, science and everything. Marketing is associated with all of the things that you need to get your idea spread.

Niaz: What do you think about the core problems of marketing?

Hugh: I think the core problems are marketing is very selfish, marketing is very loud, marketing is ill-mannered, marketing is wasteful and marketing is all kind of horrible things.

Niaz: So what are your ideas about how ‘Web 2.0’ affects advertising and marketing in this connected digital economy?

Hugh: Well from my perspective, it takes a way to need to scale. For example when I was a kid, when I was in your age, self publishing was so hard and expensive as there was no internet. So the way to be successful was hardest. Your cartoon had to be discovered by the Magazine, Newspaper, TV Shows or something like that. You had to get the approval of the record company. What I figured out a while ago, how much I need for living? I just need paying my bills. I have figured out, if I have 10,000 people who will give me money whether to buy t-shirt, cartoon, book, print or painting, I can make a living. And so to me, finding these 10,000 people using the Blog, Twitter or Facebook is cheaper, faster and easier that we couldn’t do before that. For example, in the old days, you ran a cartoon in the magazine. Then you had to wait until a person saw your cartoon in the book shop or saw your add that you pay at the back of the magazine and tell someone. It would also need a lot of peers. You had to wait for other people to tell your stories. So you had some other things beyond your own control. Now internet has made this business model for a cartoonist that is cheaper, better and faster. As a result our advertising and marketing has been changing revolutionary.

Niaz: You have been creating Social Objects. Can you please tell me about ‘Social Objects’?

Hugh:  The Social Object, in a nutshell, is the rea­son two peo­ple are tal­king to each other, as oppo­sed to tal­king to some­body else. Human beings are social ani­mals. We like to socia­lize. But if you think about it, there needs to be a rea­son for it to hap­pen in the first place. That rea­son, that ‘node’ in the social net­work, is what we call the Social Object.

Niaz: Can you please give an example of ‘Social Object’?

Hugh: Oh there are so many. Social object is something that is cool. When people mean cool, they mean it only because it is social object. Cool doesn’t reside in products. It resides in the interactions. Once Nokia Phone was cool. Now the social dynamics has changed. So it’s no longer social objects. I would say, it’s not social object because it is cool. It is cool because it’s social object. I love Bangladeshi Cooking. I love Seth Godin. I love Beatles. All of these are social objects.

Niaz: I first came to know about your impressive creative arts at the beginning of 2006 via your most popular manifesto ‘How to be creative’.  Till now, it’s the most popular manifesto of Why do you think creativity is so much important of doing and making things happen?

Hugh: Well that’s how we are designed to survive. You know we aren’t cockroaches, tigers, or elephant. We have our brains. And our brain is genetically designed to figure out how to hack the world. If you look at our species, our ability to evolve, survive and dominant the world is all about creativity. It’s a biological spiritual necessarily. God made us creative. And it’s our nature.

Niaz: Can you please explain the title of your book ‘Ignore Everybody’?

Hugh: Well this isn’t saying to ignore everybody from the day you born to the day you die. I think there is a trouble to ignore everybody. What I mean is that nobody can tell you whether you’re idea is any good or not, especially in the beginning. All you can do is soldier on alone…. ignoring everybody.

Niaz: What are the secrets of being creative? Can you please tell us some points on being creative and asking interesting questions?

Hugh: You already are. You already born that way. Keep it simple. Keep it cheap. Keep it consistent. Practice. I think you could be loaded up with complexity and problems. But keep patience. Keep trying. Grow up your stamina.

Niaz: Hugh, Thank you so much for your time. I am wishing you very good luck for all of your impressive works.

Hugh: You are welcome Niaz. Thanks for having. Good luck to all of your ideas and endeavors.

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Further Reading:

01. Philip Kotler on Marketing for Better World

02. Gerd Leonhard on Big Data and the Future of Media, Marketing and Technology

03. Daniel Pink on To Sell is Human

04. Naeem Zafar on Entrepreneurship for the Better World

05. Derek Sivers on  Entrepreneurship, CD Baby and Wood Egg

06. Jeff Haden on Pursuing Excellence

07. Rita McGrath on Strategy in Volatile and Uncertain Environments

08. Gautam Mukunda on Leadership

Trond A. Undheim: Entrepreneurship and Social Change

Editor’s Note: Trond A. Undheim, Ph.D.,  has over fifteen years of multi sector experience in strategy, policy, communications, academia, and entrepreneurship. Currently, he is a Senior Lecturer at MIT Sloan School of Management. Formerly, he was a Director of Standards Strategy and Policy at Oracle Corporation, with wide responsibilities in long-term business development, strategy, public policy and standardization globally and in Europe. Trond is an executive, speaker, entrepreneur, author, traveler and blogger. You can read his full bio from here.

eTalk’s Niaz Uddin has interviewed Trond A. Undheim recently to gain insights about Entrepreneurship and Social Change which is given below.

Niaz: Dear Trond, thank you so much for your time in the midst of your busy schedule. We are honored to have you at eTalks. You teach Global Economics and Management as a Senior Lecturer at MIT Sloan School of Management. You are a leading expert on strategy, technology policy, entrepreneurship and the role of technology in society. At the beginning of our interview can you please tell us about entrepreneurship?

Trond: Entrepreneurship is to see, seize and share an opportunity to change something for the better in a lasting, institutional way, by creating a company, entity, program or initiative which provides services, generates products or makes concepts that can be traded or enjoyed by many. That was a mouthful, I guess: entrepreneurship is about embracing risk, change, and convincing people—this is sometimes hard.

Niaz: What is the significance of entrepreneurship in global economy?

Trond: As the trading of physical commodities gradually shrinks, entrepreneurship is about to become the only valuable commodity in the global economy. The reason is—it is all about flexibility. All sources of comparative advantage are temporary. The time window for innovation is arguably getting somewhat shorter every minute. This being said, entrepreneurship takes many forms. It is not just about startups, and the culture of entrepreneurship is different in each country. In my work with Global Entrepreneurship Lab (G-Lab), at MIT Sloan School of Management, I have found that even as emerging markets are at different stages of development and each have their own culture, the desire to innovate is the same among young entrepreneurs everywhere. All they want and need is to see good examples in front of them. Our student teams help out with getting quicker through the process, escalating change throughout society. But it starts one-on-one. It must build up. So, as significant as entrepreneurship might be, it is a slow force.

Niaz: How are technology, innovation and entrepreneurship integrated with each other? How can this integration be a help for the global economy?

Trond: There is entrepreneurship without technology but it is less effective. There is technology without entrepreneurship but it is futile and short lived. There is innovation wherever there are people connecting the dots between entrepreneurship and technology.  Without integrating the three, there will be no global economy, only elite pockets of internationalization.

Niaz: Do you think technology, innovation and entrepreneurship could be the solution to Poverty? How?

Trond: Despite new solar cooking devices, peer lending schemes, or cell phone empowered social movements, there is no single solution to poverty. For too long, technology has been thought of as a panacea that solves all problems, but we are far from it. Technology opens certain opportunities and forecloses others. Moreover, even though it initially may seem technology transforms opportunities for everyone, it usually, in the end favors the established elite or those who have resources to take the most advantage of it. This is the reason there are still problems everywhere we look around us, despite what many call ‘technological progress’, ‘information age’ or ‘globalization’.

We have increased the differences between people, and hence the opportunity both to succeed and to fail, spectacularly. Herein lies the challenge of integration; the globally economy theoretically connects things, but someone needs to establish those connections and re-establish connections when broken. Innovative initiatives that mobilize people, share information, gather knowledge, discuss best practices, or create marketplaces of ideas, products and services across boundaries of time, place, resources, and ability, will definitely contribute to the poverty issue in various ways. However, the issue is too complex for one strain of innovation to transform it all. Change needs to trickle down. Change needs to spread out. Change needs to bubble up. Poverty is clearly a multi-faceted problem that will fascinate, frustrate and motivate smart people, organizations and institutions to act for decades to come.

Niaz: Throughout history, high tech industries mostly belong to developed countries. As a result, under developed and developing countries alike have lagged behind. Can you please suggest us some ways to help those countries to come up with proper strategies to get involved with high tech industry to contribute to the global economy?

Trond: High tech industries are fostered by individual initiative, investors who are willing to take risks, and by a willingness to go to or even create markets where there yet are none. However, as small ecosystems of high tech entrepreneurship start forming even in countries that are not yet on the radar as emerging economies, each time, it gets easier. The challenge is to get enough launch momentum. Typically, what we see is that entrepreneurs, given such challenges, either are funded from outside the country by particularly risk prone or long perspective persons or institutions, or are a result of family money. Only in a few cases will angel investors emerge on their own, since they typically are former high tech entrepreneurs themselves. One strategy is for government incentives to stabilize and attract expats back to contribute. Another is to focus attention on particular locations around a strong university. A third is to build the products at home but use the born global concept to immediately try to act on the global market, or more realistically, one selected foreign market.

Niaz: You worked at Oracle Corporation as the director of standards strategy and policy, where you lead global business development, drove standardization, and influenced government policy in the EU. What do you think about the core challenges of entrepreneurs of third world countries have in order to come up with great ideas to build global technological business as well as to contribute in global economy?

Trond: The core challenge is to acquire the right set of skills and grasp the attention of funders and potential customers early enough, and before your money (and motivation) run out.  Moreover, another tough challenge is to convince the establishment that ideas matter, which means people around the entrepreneur—the first clients and investors must not just nod to existing power structures. They may need to be prepared to accept causing a bit of a stir. Entrepreneurship is a dangerous force to those not prepared to change or to those with vested interests to defend, such as established ways of doing things, monopoly markets, successful products, or healthy revenue streams that may be threatened by a new entrant, however small.

In terms of standardization, entrepreneurs should keep in mind that one thing is to have a novel idea, but a whole other thing is to be able to enact infrastructure change across a whole new market. To do that, you need to think in terms of standards, following standards, shaping standards, creating new standards that people will go along with. It is a negotiation game. You either join or try to create an ecosystem and then try to make it surround you and your customers. You cannot go it alone. Even Oracle learned that, early on, as that company was a startup facing the giant IBM. Oracle picked up the importance of having a database standard and built a great product around it. Look at where it is today. Larry Ellison can create a Japanese lake in California, own luxurious boats, and buy a Hawaiian island. Not a bad life to some. But, frankly, I think entrepreneurship is about much more than the money you create. It is about the relationships you build and the pride you get out of creating something new and at the same time something lasting.

Niaz: How to overcome those challenges?

Trond: I think the best way to overcome such challenges is to enlist team members who have experience from abroad. That way, you can bring change along with you. The other thing is to align with the forces for change within the country. You cannot turn everyone, but you actually only need to turn one-by-one. Every entrepreneur has heard this, and everyone knows what it means: be prepared not to take no for an answer. Beyond that, you need to find something that is actually doable. There are many good ideas out there but not all are doable. Doable for you, that is, in your situation. Make sure you have a good story. Storytelling can overcome most challenges. Even dictators, monopolists, and old money love a good story.

Niaz: You have also served as the national expert of e-government in the European Commission, where you created, the world’s most successful best practice initiative in e-government, e-health, and e-inclusion. Can you please give as a brief of these terms: e-government, e-health, and e-inclusion?

Trond: E-government is when public services are reorganized and ideally improved or made cheaper or more convenient using ICT, although that is a tall order. E-health applies ICT to citizen/patient interaction, health-service providers, institution-to-institution transmission of data, or all of the above. E-inclusion aims at reducing gaps in ICT usage in order to improve economic performance, employment opportunities, quality of life, social participation, and cohesion.

Niaz: What is the response to the initiative? What are the significant changes that have occurred because

Trond: blends online and offline interaction on good practices in using ICT for services of public interest. It brings a varied set of around 100,000 stakeholders together, government policy makers, consultants, the ICT industry, NGOs etc. So far, it contains 1626 self –submitted cases from 35 countries around the world, For the EU, it has radically improved information and knowledge sharing. It has achieved significant momentum. Joining the community has tangible value, people attend workshops, contribute views, share, and learn. It is a true knowledge community, virtual and physical.

Niaz: What are the steps could be taken by the policy makers of third world country to get the maximum benefits of e-government, e-health, and e-inclusion?

Trond: As the UN e-government survey reveals each year, there are indeed gaps between nations’ internet readiness. This is unfortunate but something we all need to take into account. The issue is not just access to the internet, but what content is accessible once you are on the internet and which skills you have to make sure you can benefit and contribute. The challenge is multifaceted: education, training, specific skills, infrastructure, and content. Even the countries who have invested a lot of resources occasionally, some would say too often, get it wrong. This stuff is not simple. You need awareness across the supply and delivery chains.

Niaz: You have published your book ‘Leadership From Below’. Can you please give us a brief of ‘Leadership From Below’?

Trond: Leadership From Below, for me, is two things. A perspective on leadership: No need for a position in a hierarchy to have influence. A perspective on life: lead when you need.  There are many books out there right now tapping into the fact that the web seemingly has lowered barriers to lead. However, what I am saying is not that. There are still barriers. Technology is not really the point here, although it can help (and hurt). The point is to reconfigure the notion of what it actually means to lead. It simply has nothing to do with somebody giving you power from above (despite what those who elect the pope might think). True power can only emerge from below, from trusted relationships. Even God Almighty in Christendom was of the opinion that it was wiser to send his son Jesus to earth to convince people of the state of things than to simply tell them with a roar from above.  Even smart CEOs realize this. They know they are accountable to the Board, to shareholders, and to society at large (well, at least some CEOs think this way).

Leaders at all levels need to reflect upon what it takes to achieve real, lasting influence. Using force always has a cost. In fact, getting your way always has a cost, especially if it is recognized that you benefit from it. Instead, leaders need to embrace the somewhat slower, but surer process of involving peers in small-scale change efforts that have ripple effects across teams, organizations, and societies.

So, leadership from below is not simply a message to a new generation of leaders, or to small-scale leaders. It is the essence of true leadership. Leadership from below is not just a trend. In fact it is a stable feature of any society but it has recently become trendy. Oh, and one more thing, I did not write the book to say we should not accept any authority. My view is not anti-hierarchy, but a-hierarchical, or beyond hierarchies. I say: Follow when you can. Lead when you need.  Finally, since I wrote the book back in 2002, I have reflected a bit more and taken in some criticism, too. As it turns out, hierarchy remains systemic part of society. The reason is complexity. Things are getting complicated out there. The other is delegation. People love to delegate. Once you delegate, you give up power.

Niaz: What is the set of advice you would like to leave behind for technology geeks, innovators and entrepreneurs?

Trond: I wanted to leave a little piece of advice from my research on strategy failures in high tech entrepreneurship. First of all, it seems too few of us are willing to take a serious look at negative outcomes. This is unfortunate because there is a lot of learning to be had. But since those stories are often buried (although I am about to uncover some), every time you hear of a success story, try to find out what challenges have been overcome to get there. You will soon find that it is often those who have overcome the greatest challenges who succeed in the long term. Why, well, because they have also learned resilience.

If you want to learn more about this, follow my research on strategic outcomes in Cleantech firms. Essentially, we know that a lot of cleantech companies have failed over the last decade. There are many reasons why, but for the benefit of humanity, we need to ensure that some succeed and clean up our planet before it is too late. This is my agenda. It turns out both governments, multinationals, VCs, and entrepreneurs are interested in my work. We should indeed learn more from failure and we should talk about it. There is no shame in failing as long as you can reflect around how to do things different next time, or tell others about the perils of the unforeseeable unforeseen.

Niaz: Thank you so much for sharing us your ideas. I am wishing you good luck for all of your endeavors.

Trond: You are very welcome. It was a pleasure to speak with you, Niaz, and best of luck in your exciting entrepreneurial endeavor, eTalks. What a great concept: asking a set of great questions to people and change agents across the globe over email and letting them answer these questions on their own time without the pressure of a word limit or timeline. This is perhaps one of the keys to the future of communication: letting people speak. Sounds simple but it rarely happens.

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Further Reading:

01. Philip Kotler on Marketing for Better World

02. Hugh Mac­Leod on Creativity and Art

03. Daniel Pink on To Sell is Human

04. Naeem Zafar on Entrepreneurship for the Better World

05. Derek Sivers on  Entrepreneurship, CD Baby and Wood Egg

06. Jeff Haden on Pursuing Excellence

07. Rita McGrath on Strategy in Volatile and Uncertain Environments

08. Gautam Mukunda on Leadership

09. Gerd Leonhard on Big Data and the Future of Media, Marketing and Technology

Shaka Senghor: Writing My Wrongs

Editor’s Note: Shaka Senghor is a Director’s Fellow at MIT Media Lab. He is also a recipient of Knight Foundation’s BME Leadership Award. He is a writer, mentor, and motivational speaker whose story of redemption has inspired young adults at high schools and universities across the nation. You can read his full bio from here.

eTalk’s Niaz Uddin has interviewed Shaka Senghor recently to gain insights about his ideas, books and works which is given below.

Niaz: Shaka, Thank you so much for joining us.

Shaka: My pleasure.

Niaz: Congratulation on being selected as a Director’s Fellow of MIT Media Lab.

Shaka: Thanks so much Niaz.

Niaz: You are a writer, mentor, motivational speaker and role model of hundreds of youngsters.  Your fearless life has inspired so many minds. You have been a dedicated social activist. Now what are you doing at MIT Media Lab?

Shaka: As a Directors Fellow, I am currently working on the Atonement Project. It’s a collaboration between the Civic Media Lab, PCAP Prison Creative Arts Project and Mothers of Murdered Children. The project promotes healing between victims of violent crime, and bullying and those who perpetrate those offenses.

Niaz: Great. So what is your plan with MIT Media Lab?

Shaka: My plan with the MIT Media Lab is to expand the work I do as a mentor and a writer. I am looking forward to working with the Lab on a variety of projects that connect the resources and innovation of MIT Media Lab to people in communities who normally wouldn’t have access to the Lab.

Niaz: As far as I know you have an astonishing story. It is a story of redemption which has inspired young adults at high schools and universities across the nation. Can you please tell us about your story of redemption?

Shaka: My story of redemption grew in stages during my 19 years of incarceration. Early into my sentence, I was introduced to literature through an author name Donald Goines who was from my hometown in Detroit. After reading his work I began to read everyday and it was during this time I read The Autobiography of Malcolm-X which made me think about my life as being one worthy of redeeming. I did a lot of soul searching and journaling and worked through the baggage of my past. With each book I read, I learned something about my own humanity and felt like it was important for me to share what I was learning with young men and women in my community.

Niaz: You have published your new book ‘Writing My Wrongs’. What were the reasons behind writing ‘Writing My Wrongs’?

Shaka: The reason I decided to write ‘Writing My Wrongs is because I wanted to help young people who come from hard scrabble backgrounds. I also wanted to show people what causes young men and women to go from wanting to be doctors and lawyers to ending up in prison serving lengthy sentences. I take readers deep inside the violent filled Detroit streets through the eyes of a teenager who was abused as a child, taken advantage of by older hustlers and ultimately made the worst decision in the world-pulling the trigger. I also wanted people to understand the far-reaching implications of gun violence and post traumatic stress disorder, both of which are causing devastation in cities across the world.

Niaz: That’s really impressive. My readers will love to know about your book ‘Live in Peace: A Youth Guide to Turning Hurt into Hope’. Can you please give a brief summary of it?

Shaka: Live In Peace is a companion piece to a project I started called Live In Peace Digital and Literary Arts Project. After winning the Black Male Engagement leadership Award for work I do in my community I launched the project in two local high schools. The book is comprised of essays, short stories, chapters from my memoir and my poetry. Each chapter deals with some of the major problems we are dealing with in our community from gun violence and sexual abuse to teenage drug abuse and teen suicide.

Niaz: What is your motivation to motivate others?

Shaka: The students, my son and the youth I work with motivate me to work as hard as I can to make a difference. As a man and a father I want our youth to inherit a better world then the one we inherited and so I will continue to do my part as best I can.

Niaz: What have you learned from your fearless life?

Shaka: The thing I learned from my life is that no matter how hard or far you fall, you can always get up if you have the will and desire.

Niaz: As you know, the baby boomers generation is going to retire within couple of decades. Today’s youths are going to take the positions to lead the world. What are the set of advices you want to give to youths so that they can lead the world to make it a better place to live in?

Shaka:  The thing I share with the most with youth about the future is that there is nothing more important than the decisions they make in this moment in our time. They are the decision makers of tomorrow and they have to start working now to make life better for them and those coming behind them in the future. I also advice them to be conscious of the information they take in on a daily basis. When they have healthy thoughts they will make healthy life choices.

Niaz: Thanks so much for your valuable time.

Shaka: Thank you so much for having me.

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Further Reading:

1. Stephen Walt on Global Development

2. Juliana Rotich on Social Entrepreneurial Innovation

3. Jillian C. York on Freedom of Expression, Social Media and Nonprofits

4. Ovick Alam on BridgeWee

5. Shaba Binte Amin on Poverty Fighter Foundation

Irving Wladawsky-Berger: Evolution of Technology and Innovation

Editor’s Note: Dr. Irving Wladawsky-Berger retired from IBM on May 31, 2007 after 37 years with the company. As Chairman Emeritus, IBM Academy of Technology, he continues to participate in a number of IBM’s technical strategy and innovation initiatives. He is also Visiting Professor of Engineering Systems at MIT, where he is involved in multi-disciplinary research and teaching activities focused on how information technologies are helping transform business organizations and the institutions of society. You can read his full bio from here.

eTalk’s Niaz Uddin has interviewed Irving Wladawsky-Berger recently to gain insights about the evolution of Technology and Innovation which is given below.

Niaz: Dear Irving, thank you so much for joining us.  We are thrilled and honored to have you for eTalks .

Irving Wladawsky-Berger: Niaz, thank you for having me.

Niaz: You began your career in IBM as a researcher in 1970. You have retired from IBM on May 31, 2007 as a Vice President of Technical Strategy and Innovation. From the dawn of Supercomputing to the rise of Linux and Open Source, the Internet, Cloud Computing, Disruptive Innovation, Big Data and Smarter Planet; you have been involved with it all.  You have worked for 37 years for bringing sustainable technological innovations for IBM. Can you please give us a brief of the evolution of technology and innovation? What do you think about the technological trend that has been changing since you have joined in IBM?

Irving Wladawsky-Berger: Well,It has been changed radically since the time I started in 1970 until now, let say, after 30 years. At the time in 1970, there were no personal computers and needless to say there was no internet. Computers were expensive and people were able to use them in a time sharing mode. Usually you would be needed a contract to be able to operate a computer and it was relatively expensive at that time. So most of the innovation and research had to be done in a kind of big science lab environment, whether it’s at a university like MIT or an R&D lab in IBM. Now all that began to change when personal computers emerged in the 1980s and especially in the next decade in 1990s, because personal computers became much more powerful and much less expensive. And then we had the internet. Remember the internet was only really blocking to the world in the mid 90s. And all of a sudden, it was much easier for lots of people to have access to the proper technologies and to start doing all kind of entrepreneurial innovations. Before that it was very expensive and then with the internet they were able to distribute their offerings online directly to their customers. Previously, they needed distributor channels and it did cost a lot of money. That has changed even more in just the last few years because of the advent of Cloud Computing. People started to do entrepreneurial business. They don’t even need to buy computer equipment anymore. They have a laptop or a smart phone that they use to get access in the cloud. As a result the cost of operating business is getting lower. This is particularly important for emerging economy like India, Africa or Latin America. Because they don’t have that much access to capital as we do here in the United States. So the availability of the internet, cloud computing and mobile devices etc. is going to have a huge impact for entrepreneurialism especially in emerging economy.

Niaz: So what has surprised you most about the rise and spread of the internet over the past 15 years?

Irving Wladawsky-Berger: Wellyouknowwhen I started, before the mid 90s, I was very involved with the Internet but as part of supercomputing before then the internet was primarily used in research lab and universities. And it all started to change with the advent of World Wide Web as well as Web Browser.  It made everything much more accessible. It was so easier to use. Before browsers, it was primarily interfaced that engineers had to learn to use. It wasn’t really available to the majority of people. The internet probably like other disruptive technologies; we knew it was exciting, we knew some good things could happen. But most of us couldn’t anticipate how transformative it would become. As an example, the fact that it would so much transform the media industry,  the music industry, newspapers, video streaming etc. On the other side, some of distinct people were predicting of the internet in the near term, like ‘it would totally transform the economy. You don’t need revenue and cash anymore’. That was wrong. So some of the predictions were just wrong, just like ‘you don’t need revenue and cash anymore’. Because if you are running a business you need revenue, cash and profit. Some of the predictions have been taking a lot longer than people thought in the early days because you needed broadband and things like that. And then other changes happened faster than any of us anticipated. In just an interesting experience, to watch how unpredictable disruptive technologies are.

Niaz: Now what do you think about the future of internet? What significant changes are going to occur in near future?

Irving Wladawsky-Berger: First of all, I think broadband will keep advancing. And that’s being one of the most important changes. When I started using internet in the mid 90s, it was 16kb over a dial modem. Then few years later, it only went to 64kb over dial modem and then broadband came in. And it is getting better and better and better. Now in some countries, as you know, like South Korea, is extremely fast. And I think in US we don’t have that good broadband yet. But it is good to see it continues to be better.  Broadband wireless has come along. And that is very nice. I think the rise of mobile devices like Smart phones in the last few years, has the most important ways of accessing internet. And it has been an absolute phenomenon. And absolute phenomenon.  When the internet first showed off in the mid 90s, we were very worried that the internet was growing you needed to be able to have a PC and in those days time PCs were not that much inexpensive. You needed an internet service provider. That was not inexpensive either. So there was a strong digital divide even with the advanced economy like USA. I remember having a number of important meetings, while I was working in Washington in those days on the digital divide. All that had disappeared as you know mobile devices are so inexpensive. Just about everybody can afford it now.  But not all mobile devices are smart phones yet capable of accessing the internet. And I believe within few years, just about everybody in the world will be able to access the information, resource and application. That is going to be gigantic.  Finally, internet, broadband, cloud computing and disruptive innovations are going to bring changes that will be the most important change over the next few decades.

Niaz: As you know, Big Data has become a hot topic of tech industry. What do you think about Big Data?

Irving Wladawsky-Berger: Big Data is very interesting. And what it means is that we now have access to huge amount of real time data that can be totally analyzed and interpreted to give deep insight. Now I am involved with a new initiative of New York University called Center for Urban Science and Progress. A lot of the promise is to gather lot of information about transportation, energy uses, health and lots of other real time information in the city and being able to use it effectively to better manage the city and to make it more efficient. So now, we have access to big amount of data. But being able to manage those data, being able to run experiments and being able to make sense of data, you need to model. You need a hypothesis that you embedded in a model. Then you test your model against your data to see your model is true or not. If your model is true then the prediction you are making is correct. And if your model is not true, the predictions you are making is incorrect. Like for an example, you can get lots of health care data. But for finding the meaning, using those data efficiently, you have to have a good model. So in my mind big data is very important but more important which I called Data Science. Data Science is the ability to write model to use the data and get inside from what the data is telling and then put it into practice. And the data science is very new even big data itself is very new.  I think that it shows tremendous promise but we now have to build the next layers of data science in the discipline and that will be done discipline by discipline.

Niaz: Over the past twenty years you have been involved in a number of initiatives dealing with disruptive innovations. What do you think about disruptive innovation?

Irving Wladawsky-Berger: I think that the work of Clayton Christensen has been really excellent. People knew that there were disruptive technologies that may change but until Clay wrote his book Innovators Dilemma and I think his next book ‘Innovators Solution’ is even better. I use these books in the graduate course at MIT. These are two excellent books on innovation. People didn’t understand for example why it is so tough to manage disruptive innovation? How is it different from the regular sustaining innovation or incrementing innovation? What do the companies should do with sustaining or incrementing innovation vs. disruptive innovation? And so he framed it in an excellent way to show the differences and to provide the guidelines for companies what they should do and that what they should watch out for. I think he wrote ‘Innovators Dilemma’ around 1990s. Now even today, the reality is, many companies don’t appreciate how difficult it is to truly embrace disruptive innovation. If you go and ask companies about disruptive innovation, they would say they are doing disruptive innovation. But in reality they are just working with incrementing innovation.  But to really be embarrassing disruptive, it’s till culturally very difficult for many companies.

Niaz: What is cloud computing? What are the ideas behind cloud computing?

Irving Wladawsky-Berger: There are many definitions of cloud computing. There is no one definition. I think the reason is that cloud computing is not any one thing. I think that it’s really a new model of computing where the internet is the platform for that computing model. If you look at the history of computing, in the first phase, we had the central computing model and the mainframes in the data center were the main platform of that model. That model lasted from the beginning of the computing industry until let say mid 80s. Then the client server model came.  And in the client server model, the PCs were the central platform of that model. Now cloud computing is a model and it’s totally organized around the internet and it’s totally organized to make it possible to access hardware resources, storage resources, middleware resources, application resources and services over the internet . So cloud computing, when you think about it, the actual computer is totally distributed over the internet in the cloud.  Finally cloud computing is the most interesting model of computing built totally around the internet.

Niaz: How much disruption does cloud computing represent when compared with the Internet?

Irving Wladawsky-Berger: I think cloud is the evolution of the internet. I think cloud computing is a massive disruption. And it is a very big disruptive part of the internet, because it’s totally changing the way people can get access to application and to information. Instead of having them in your PC or in the computers in your firm, you can now easily get whatever you want from the cloud. And you can get it in much standardize ways. So cloud makes it much easier and much less expensive for everybody whether you are a big company or whether you are a small or medium size company or whether you are an individual to get access to very sophisticated applications. And you don’t have to know everything. Remember in the PC days, if you bought an application, you got a disk, you had to load it, then there were new versions and you had to manage those versions by yourself. It was such an advance way over the previous worlds. Everybody was happy. But it was very difficult to use. Cloud as you know the whole world of apps. If you need apps, you can go to apps store. And an app store is basically a cloud store. So you can easily get whatever you need from the app store. When an app has a new release it will tell you. You don’t have to know everything. You have to do anything. It all being engineered and that is making IT capabilities available to many more companies and people. So it’s very disruptive.

Niaz: What do you think about the future of startups which are competing with giants like IBM, Google, Amazon, Facebook?

Irving Wladawsky-Berger: That’s the history of the industry. You know, in the 80s, people said how anybody competes with IBM as IBM is such a big and powerful company. And the few years later, IBM was almost died because client server computing came in and all these companies like Sun Microsystems, Microsoft, Compaq; they almost killed IBM. And locally for me who was there it didn’t die. Then in 90s, you could say, how can anybody compete with Microsoft after windows came up, it was so powerful, it was everything. Google was nothing at the beginning. And here we are now. Every few years we ask this question, here is the most powerful company of the world and what can possibly happen to them?  And you know sometimes nothing happens to them. And they continue being more powerful. Sometimes, in the case of IBM, they reinvent themselves. And they stay very relevant. They are just no longer the most advanced company in the world, they are an important company. But In 70s and 80s it was the leader in the computing industry. I think many people wouldn’t say about IBM now. For competing and surviving in any industry you have to have a very good business model. And for entrepreneurial innovation, coming up with a great business model is the hardest and core challenge.

Niaz: Can you please tell us something about the ways of asking BIG questions to challenge the tradition and come up with disruptive innovation?

Irving Wladawsky-Berger: Niaz, you are asking a very good question because asking big questions, coming with new business idea or business model is very difficult. I would say, in the old days, lot of the ideas came from laboratory if I talk about IT industry. Today, the core of innovation is in the market place. How can you come up with a great new application or a great new solution that will find a market that will find customers who want it. You have to be much focused. You have to have some good ideas. You have to study the market. You have to understand who are likely to be your customers. You have to know who your competitors are going to be. If those competitors are going to be big like Google, Microsoft, Facebook, you have to know, if you are starting a new company, what do you have unique over those companies. But I think that in general the inspiration or new ideas is a combination of creativity and market place. You have to look at the market place and have to be inspired by marketplace. Here are some great ideas you have and bring light. I think I couldn’t able to give good answer. You are asking like ‘Where the great business ideas come from’. It’s like asking movie directors or composers, where do you get your creativity. It’s a similar question. There is no good answer to that.

Niaz: Thank you Irving. I am wishing you very good luck for your good health and all future projects.

Irving Wladawsky-Berger: You are welcome. It was very nice talking to you. And good luck to you Niaz.

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Further Reading:

1. Viktor Mayer-Schönberger on Big Data Revolution

2. Gerd Leonhard on Big Data and the Future of Media, Marketing and Technology

3. Ely Kahn on Big Data, Startup and Entrepreneurship

4. Brian Keegan on Big Data

5. danah boyd on Future of Technology and Social Media

6. James Allworth on Disruptive Innovation

7. Horace Dediu on Asymco, Apple and Future of Computing

Gautam Mukunda: Leadership

Editor’s Note: Gautam Mukunda is an Assistant Professor in the Organizational Behavior Unit of Harvard Business School.  He was the National Science Foundation Synthetic Biology ERC Postdoctoral Fellow resident at the Massachusetts Institute of Technology’s Center for International Studies.  He received his PhD from MIT in Political Science and an A.B. in Government from Harvard, magna cum laude.  His research focuses on leadership, international relations, and the social and political implications of technological change.  His first book, “Indispensable: When Leaders Really Matter,” was published in September 2012 by Harvard Business Review Press.

eTalk’s Niaz Uddin has interviewed Gautam Mukunda recently to gain his ideas and insights about Leadership which is given below.

Niaz: Dear Gautam, thank you so much for giving me time in the midst of your busy schedule. I believe we will be able to find some interesting facts about leadership today. You studied at Harvard University and Massachusetts Institute of Technology.  At the same time, you have been working with giant companies as well as advising nonprofit organizations. As an assistant professor, you have been teaching ‘Leadership’ at Harvard Business School. Recently you’ve published your book ‘Indispensable: When Leaders Really Matter’. At the very beginning of our interview, can you please tell us about how do you see ‘leaders’?

Gautam: You’re welcome. And I am happy to be here. So when I study leader, I study basically anyone with the possession of power in an organization. I would say about the people particularly at the top of the organization. By having their office and by being at the top of the organization, they are the leaders. So when I look at in my book and in my other research  about the question ‘When does it really matter who the person at the top of the organization is’ or ‘What is the circumstances when it’s important that it was this person and not one of the other people who might possibly have the job’.

Niaz: That’s really impressive. So how do you define leadership?

Gautam: I would say, in an essence, leadership is what leaders do. It could be anything. For my work, in some sense it doesn’t matter. So leadership is just anything leaders do as part of their job descriptions. More broadly in other people research, there is a distinction between leadership and management. Management is kind of the process of the organization and taking care of the certain things and leadership is more of the emotional side of the organization like inspiration, culture and that kind of things.

Niaz: I have read your book ‘Indispensable: When Leaders Really Matter’. But those who are not familiar with your book, can you please tell us briefly about your book?

Gautam: Sure. So my book proposes an explanation as to when the individual leaders really make a big difference in the behavior or performance of an organization. The book is essentially a way to answer this question ‘When an individual leader matters’ or more broadly to answer sort of traditional debating question ‘Individual leaders make history or it really about larger social forces or individual leaders don’t matter’.

Niaz: What are your new findings in your book?

Gautam: So my book says, in most of the time, leadership is all about larger social forces. Most of the time individual leaders don’t matters.  But sometimes under very clearly identifiable circumstances, individual leaders can matter a great deal.

Niaz: What is most significant: Nurturing Leadership for Years or  Hiring Rock Stars.

Gautam: So in general it is almost always better to nurture leadership for long term within the organization. The people who work within the organization are the people are well known to you. You understand them and know their performance. Organization that are successful for long periods of time, are successful in part because they consistently able to develop and nurture leadership within the organization. They don’t need outsider. The companies that are successful for long time always tend to bring insider. Even though they don’t get Steve Jobs but they never just get a complete failure.

Niaz: Suppose you have been in business for 20 years, how will you hire a CEO for your billion dollars company?

Gautam: So the first question I would want to ask is whether I want someone from inside of the company or from outside of the company. Because it’s very different such of things. If you want someone from inside of the company there is relatively low risk choice because s/he is someone you know very well. So if your company is doing well and it’s in pretty good shape, you probably want someone from inside of the company. But if your company struggling or there is a major change in the market or something happening that cause you to think about trouble and you don’t have any one inside of the company with right approach then you have to start looking outside of the company. And when you are doing that then there are a variety of things you have to think that I have described in my book. May be the most important thing is that you have to realize that in general there is little chance of getting someone who is good at all of the skills sets needed to lead the organization. People have different skills sets at the same time organizations need different skills sets. So, Instead of looking for the best leader, what you really need to look for the right leaders.

Niaz: What sort of advices do you have for youth in becoming successful leaders?

Gautam: I would say that the most consistently successful leaders are people who do have many qualities. May be the one hardest and you need to work deliberately to cultivate is they are intellectually open. They draw on resources, concepts and ideas from a wide variety of areas. And they are not only open to other sorts of ideas but also the possibilities  they might be wrong, and they think very seriously and very constructively about how to recognize when they are wrong and how to learn from their mistakes and what to do about it. If I were giving sort of advice to people who are trying to develop leadership skills and to become a leader I would say read broadly, think broadly, engage in a wide variety of activity and do it with a learning orientation.Do it as someone who is consciously thinking about what am I am learning here that tells me that these are the things I knew I believed, isn’t true.

Niaz: Finally, are leaders made by history, or do they make it?

Gautam: Yah!That’s of course the topic of my book. And the answer is most of the time leaders are made by history. But sometimes, when a leader gets power, who hasn’t been thoroughly evaluated by the system, before they get power, is a little bit of unknown or a little bit of a surprise that person has the potential to do things radically different that no one else would do. And those people can really make history.

Niaz: Thank you so much for your time. And all the best wishes for your all upcoming projects.

Gautam: You are welcome. Good luck to you Niaz.

_  _  _  _  ___  _  _  _  _

Further Reading:

1. Jeff Haden on Pursuing Excellence

2. Daniel Pink on To Sell is Human

3. Barry Schwartz on Wisdom and Happiness

4. Derek Sivers on  Entrepreneurship, CD Baby and Wood Egg

5. Peter Klein on Entrepreneurship, Economics and Education

6. Naeem Zafar on Entrepreneurship for the Better World

Brian Keegan: Big Data

Editor’s Note: Brian Keegan is a post-doctoral research fellow in Computational Social Science with David Lazer at Northeastern University. He defended his Ph.D. in the Media, Technology, and Society program at Northwestern University’s School of Communication.  He also attended the Massachusetts Institute of Technology and received bachelors degrees in Mechanical Engineering and Science, Technology, and Society in 2006.

His research employs a variety of large-scale behavioral data sets such as Wikipedia article revision histories, massively-multiplayer online game behavioral logs, and user interactions in a crowd-sourced T-shirt design community. He uses methods in network analysis, multilevel statistics, simulation, and content analysis. To learn more about him, please visit his official website

eTalk’s Niaz Uddin has interviewed Brian Keegan recently to gain his ideas and insights about Big Data, Data Science and Analytics which is given below.

Niaz: Brian we are really excited to have you to talk about Big Data. Let start from the beginning. How do you define Big Data?

Brian: Thank you Niaz for having me. Well, a common joke in the community is that “big data” is anything that makes Excel crash. That’s neither fair to Microsoft because the dirty secret of data science is that you can get pretty far using Excel nor is it fair to researchers whose data could hypothetically fit in Excel, but are so complicated that it would make no sense to try in the first place.

Big data is distinct from traditional industry and academic approaches to data analysis because of what are called the three Vs: volume, variety, velocity.

      • Volume is what we think of immediately – server farms full of terabytes of user data waiting to be analyzed. This data doesn’t fit into a single machine’s memory, hard drive, or even a traditional database. The size of the data makes analyzing with traditional tools really hard which is why new tools are being created.
      • Second, there’s variety that reflects the fact that data aren’t just lists of numbers, but include complex social relationships, collections of text documents, and sensors. The scope of the data means that all these different kinds of data have different structures, granularity, and errors which need to be cleaned and integrated before you can start to look for relationships among them. Cleaning data is fundamentally unsexy and grueling work, but if you put garbage into a model, all you get garbage back out. Making sure all these diverse kinds of data are playing well with each other and the models you run on them is crucial.
      • Finally, there’s velocity that reflects the fact that data are not only being created in real-time, but people want to act on the incoming information in real time as well. This means the analysis also has to happen in real time which is quite different than the old days where a bunch of scientists could sit around for weeks testing different kinds of models on data collected months or years ago before writing a paper or report that takes still more months before its published. APIs, dashboards, and alerts are part of big data because they make data available fast.

Niaz: Can you please provide us some examples?

Brian: Data that is big is definitely not new. The US Census two centuries ago still required collecting and analyzing millions of data points collected by hand. Librarians and archivists have always struggled with how to organize, find, and share information on millions of physical documents like books and journals. Physicists have been grappling with big data for decades where the data is literally astronomical. Biologists sequencing the genome needed ways to manipulate and compare data involving billions of base pairs.

While “data that was big” existed before computers, the availability of cheap computation has accelerated and expanded our ability to collect, process, and analyze data that is big. So while we now think of things like tweets or financial transactions as “big data” because these industries have rushed to adopt or are completely dependent upon computation, it’s important to keep in mind that lots of big data exist outside of social media, finance, and e-commerce and that’s where a lot of opportunities and challenges still exist.

Niaz: What are some of the possible use cases for big data analytic? What are the major companies producing gigantic amount of Data?

Brian: Most people think of internet companies like Google, Facebook, Twitter, LinkedIn, FourSquare, Netflix, Amazon, Yelp, Wikipedia, and OkCupid when they think of big data. These companies are definitely the pioneers of coming up with the algorithms, platforms, and other tools like PageRank, map-reduce, user-generated content, recommender systems that require combining millions of data points to provide fast and relevant content.

    • Companies like Crimson Hexagon mine Twitter and other social media streams for their clients to detect patterns of novel phrases or changes in the the sentiment associated with keywords and products. This can let their clients know if people are having problems with a product or if a new show is generating a lot of buzz despite mediocre ratings.
    • The financial industry uses big data not only for high-frequency trading based on combining signals from across the market, but also evaluating credit risks of customers by combining various data sets. Retailers like Target and WalMart have large analytics teams that examine consumer transactions for behavioral patterns so they know what products to feature. Telecommunications companies like AT&T or Verizon collect call data records produced by every cell phone on their networks that lets them know your location over time so they can improve coverage. Industrial companies like GE and Boeing put more and more sensors into their products so that they can monitor performance and anticipate maintenance.
    • Finally, one of the largest producers and consumers of big data is the government. Law enforcement agencies publish data about crime and intelligence agencies monitor communication data from suspects. The Bureau of Labor Statistics, Federal Reserve, and World Bank collect and publish extremely rich and useful economic time series data. Meteorologists collect and analyze large amounts of data to make weather forecasts.

Niaz: Why has big data become so important now?

Brian: Whether it was business, politics, or military, decisions were (and continue to be) made under uncertainty about history or context because getting timely and relevant data was basically impossible. Directors didn’t know what customers were saying about their product, politicians didn’t know the issues constituents were talking about, and officers faced a fog of war. Ways of getting data were often slow and/or suspect: for example, broadcast stations used to price advertising time by paying a few dozen people in a city to keep journals of what stations they remember hearing every day. Looking back now, this seems like an insane way not only collect data but also make decisions based on obviously unreliable data, but it’s how things were done for decades because there was no better way of measuring what people were doing. The behavioral traces we leave in tweets and receipts are not only much finer-grained and reliable, but also encompass a much larger and more representative sample of people and their behaviors.

Data lets decision makers know and respond to what the world really looks like instead of going on their gut. More data usually gives a more accurate view, but too much data can also overwhelm and wash out the signal with noise. The job of data scientists less trying to find a single needle in a haystack and more like collecting as much hay as possible to be sure there’s a few needles in there before sorting through the much bigger haystack. In other words, data might be collected for one goal, but it can also be repurposed for other goals and follow-on questions that come along to provide new insights. More powerful computers, algorithms, and platforms make assembling and sorting through these big haystacks much easier than before.

Niaz: Recently I have seen IBM has started to work with Big Data. What roles do companies like IBM play in this area?

Brian: IBM is just one of many companies that are racing “upstream” to analyze data on larger and more complex systems like an entire city by aggregating tweets, traffic, surveillance cameras, electricity consumption, emergency services which feed into each other. IBM is an example of an organization that has shifted from providing value from transforming raw materials into products like computers to transforming raw data into unexpected insights about how a system works — or doesn’t. The secret sauce is collecting existing data, building new data collection systems, and developing statistical models and platforms that are able to work in the big data domain of volume, variety, and velocity that traditional academic training doesn’t equip people.

Niaz: What are the benefits of Big Data to Business? How it is influencing innovation and business?

Brian: Consider the market capitalization of three major tech companies on a per capita basis: Microsoft makes software and hardware as well as running web services like Bing based on big data and is worth about $2.5 million per employee, Google mostly makes software and runs web services and is worth about $4.6 million per employee, and Facebook effectively just runs a web service of its social network site and is worth about $19 million per employee. These numbers may outliers or unreliable for a variety of reasons, but the trend suggests that organizations like Facebook focused solely on data produce more value per employee.

This obviously isn’t a prescription for every company — ExxonMobil, WalMart, GE, and Berkshire produce value in fundamentally different ways. But Facebook did find a way to capture and analyze data about the world — our social relationships and preferences — that was previously hidden. There are other processes happening beyond the world of social media that currently go uncaptured, but the advent of new sensors and opportunities for collecting data that will become ripe for the picking. Mobile phones in developing countries will reveal patterns of human mobility that could transform finance, transportation, and health care. RFIDs on groceries and other products could reveal patterns transportation and consumption that could reduce wasted food while opening new markets. Smart meters and grids could turn the tide against global climate change while lowering energy costs. Politicians could be made more accountable and responsive through crowd sourced fundraising and analysis of regulatory disclosures. The list of data out there waiting to be collected and analyzed boggles the mind.

Niaz: How do you define a Data Scientist? What are your suggestions you have for those who want to become a data scientist?

Brian: A data scientist needs familiarity with a wide set of skills, so much so that it’s impossible for them to be expert in all of them.

      • First, data scientists need the computational skills from learning a programming language like Python or Java so that they can acquire, cleanup, and manipulate data from databases and APIs, hack together different programs developed by people who are far more expert in network analysis or natural language processing, and use difficult tools like MySQL and Hadoop. There’s no point-and-click program out there with polished tutorials that does everything you’ll need from end-to-end. Data scientists spend a lot of time writing code, working at the command line, and reading technical documentation but there are tons of great resources like StackOverflow, GitHub, free online classes, and active and friendly developer communities where people are happy to share code and solutions.
      • Second, data scientists need statistical skills at both a theoretical and methodological level. This is the hardest part and favors people who have backgrounds in math and statistics, computer and information sciences, physical sciences and engineering, or quantitative social sciences. Theoretically, they need to know why some kinds of analyses should be run on some kinds but not other kinds of data and what the limitations of one kind of model are compared to others. Methodologically, data scientists need to actually be able to run these analyses using statistical software like R, interpret the output of the analyses, and do the statistical diagnostics to make sure all the assumptions that are baked into a model are actually behaving properly.
      • Third, data scientists need some information visualization and design skills so they can communicate their findings in an effective way with charts or interactive web pages for exploration. This means learning to use packages like ggplot in R or matplotlib in Python for statistical distributions, d3 in Javascript for interactive web visualizations, or Gephi for network visualizations.

All of the packages I mentioned are open-source which also reflects the culture in the data science community; expensive licenses for software or services are very suspect because others should be able to easily replicate and build upon your analysis and findings.

Niaz: Finally, what do you think about the impact of Big Data in our everyday life?

Brian: Big Data is a dual-use technology that can satisfy multiple goals, some of which may be valuable and others which may be unsavory. On one hand it can help entrepreneurs be more nimble and open new markets or researchers make new insights about how the world works, on the other hand, the Arab Spring suggested it can also reinforce the power of repressive regimes to monitor dissidents or unsavory organizations to do invasive personalized marketing.

Danah Boyd and Kate Crawford have argued persuasively about how the various possibilities of big data to address societal ills or undermine social structure obscure the very real but subtle changes that are happening right now that replace existing theory and knowledge, cloak subjectivity with quantitative objectivity, confuse bigger data with better data, separate data from context and meaning, raise real ethical questions, and create or reinforce inequalities.

Big data also raises complicated questions about who has access to data. On one hand, privacy is a paramount concern as organizations shouldn’t be collecting or sharing data about individuals without their consent. On the other hand, there’s also the expectation that data should be shared with other researchers so they can validate findings. Furthermore, data should be preserved and archived so that it is not lost to future researchers who want to compare or study changes over time.

Niaz: Brian, Thank you so much for giving me time in the midst of your busy schedule. It is really great to know the details of Big Data from you. I am wishing you good luck with your study, research, projects and works.

Brian: You are welcome. Good luck to you too.

_  _  _  _  ___  _  _  _  _

Further Reading:

1. Viktor Mayer-Schönberger on Big Data Revolution

2. Gerd Leonhard on Big Data and the Future of Media, Marketing and Technology

3. Ely Kahn on Big Data, Startup and Entrepreneurship

4. James Kobielus on Big Data, Cognitive Computing and Future of Product

5. danah boyd on Future of Technology and Social Media

6. Irving Wladawsky-Berger on Evolution of Technology and Innovation

7. Horace Dediu on Asymco, Apple and Future of Computing

8. James Allworth on Disruptive Innovation

James Allworth: Disruptive Innovation

Editor’s Note: James Allworth is the director of strategy at Medallia. He is a Harvard Business School graduate. Previously he worked for ‘Apple’, ‘Booz & Company and co-authored New York Times best seller  ‘How will you measure your life. He is a writer at Harvard Business Review and a fellow of Professor Clay Christensens think-tank on Innovation. His work has been featured on bloomberg, business insider and reuters.

eTalk’s Niaz Uddin has interviewed James Allworth recently to gain his ideas and insights about Disruptive Innovation which is given below.

Niaz: James, you have been working with the father of disruptive innovation, Clay Christensen’s, for long time. You have done so many works in the field of Disruptive Innovation. Can you please give us a brief description of disruptive Innovation?

James: Disruptive innovation is the process by which novel technologies or business models — often times, vastly inferior to the existing solution — start at the bottom of the market, and by gradually getting better, move to replace the existing solution. Professor Christensen first identified the phenomenon when studying the disk drive industry; but it applies widely. Generally, the competitors start off being considered little more than “toys”, but by being vastly more accessible (both in terms of price and in terms of necessary expertise) they slowly move upmarket and take over the market. Once you understand how it happens, you’ll see it all over the place.

Niaz: What are the major examples of Disruptive Innovation to you?

James: There are examples everywhere. One of my favorite industries to look at is the computing industry. We started with mainframes, they were displaced by minicomputers, which in turn was displaced by the personal computer, then the laptop, and now the PC and laptop is being threatened by tablets and smartphones. In each case, the disruptive entrant had lower performance than the previous solution; often they were cheaper, too.

What’s really fascinating is that industries that have previously been immune to disruption are staring down the barrel of it right now. The internet is enabling all this to happen — whether it be Netflix threatening cable; or Uber threatening entrenched taxi monopolies; or Airbnb going after the hotels.

Niaz: So now, if we would like to differentiate innovation and disruptive innovation, what will be the core basis?

James: The performance of the solution is generally inferior to what was available previously, but it’s cheaper and more accessible. The array of programming options on cable, for instance, is vastly greater than Netflix. But Netflix is much cheaper. Hotels compete on the quality of the appointments and amenities; Airbnb is unlikely to be able to beat that head on, but by leveraging the internet and utilizing what would otherwise go to waste (people’s rooms) then they’re able to compete on a different axis of performance.

What’s also noticeable about disruptive innovation is that it’s rarely just technical innovation that drives it, but also business model innovation. Professor Christensen and Max Wessel wrote touched on this in their recent HBR article, on surviving disruption. There’s an “extendable core” in disruptors that enable them to topple the incumbents.

Niaz: Is it possible to disrupt Google? How?

James: Well, those are very big questions.

Google is interesting because it’s made its fortune disrupting others. But in becoming a big organization, it has created an Achilles heel just like any other big organization has — in its case; it has a very big addiction to advertising revenue. A French ISP just built ad blocking into its service by default — now, it looks like they have subsequently backed down (example here), but something like that becoming commonplace would make life very difficult for Google.

Niaz: As you know YouTube has been a great revolution. It has been changing the way we create and share art. Do you see any disruption in the way we create art? Will it be a concept like ‘Disruptive Art’

James: The wonderful thing about YouTube is that it’s created a publishing platform that anyone can gain access to, and you don’t need a lot of resources to do so. It’s enabled people to reach an audience they otherwise could not. You don’t need to have a deal with a big media company to create a movie or even a TV series now and get it published; artists and regular folks are now able to create a relationship directly with their fans. It’s this ability for the creator to get directly in touch with the fan/consumer that is what is so cool about YouTube and its ilk.

You’re already starting to see artists experiment with new business models that leverage this.

Niaz: Till today, technology and innovation mostly belong to Silicon Valley? What do you think about the core challenges for developing countries and their organizations to be innovative? How can they come up with disruptive innovative ideas, make things happen and sustain in the long run?

James: Disruption often starts out where there is non-consumption — where people can’t afford the existing solution. That means that emerging markets are going to be hotbeds of activity for disruptive innovation. You’re already starting to see this happen, with the $20 tablet from India for example: (click)

Niaz: Finally, our readers will love to know about your amazing book ‘How will you measure your life’. Can you please give us a brief of this life changing book?

James: The book is based on Professor Christensen’s class at Harvard Business School, using the theory to answer the big questions you really need to be asking about your life and your career. At no point do we claim to have the answers; it’s going to be different for everyone, so instead, we use the business theory to help equip readers with the tools required to find the answers for themselves.

We managed to make the New York Times best seller list, which we’ve just been humbled by. If your readers are interested in finding out more, details are up on the website (here), including a free excerpt.

Niaz: James, thank you so much for your time. I am wishing you very good luck for everything you do.

James: Thanks Niaz, and all the best!

_  _  _  _  ___  _  _  _  _

Further Reading:

1. Horace Dediu on Asymco, Apple and Future of Computing

2. Viktor Mayer-Schönberger on Big Data Revolution

3. Gerd Leonhard on Big Data and the Future of Media, Marketing and Technology

4. Brian Keegan on Big Data

5. Irving Wladawsky-Berger on Evolution of Technology and Innovation

6. Ely Kahn on Big Data, Startup and Entrepreneurship

7. danah boyd on Future of Technology and Social Media

Ovick Alam: BridgeWee

Editor’s Note: BridgeWee is a StartUp which assists English medium students to access public universities in Bangladesh. They are doing amazing works to open the doors of opportunity to English medium students. Ovick Alam, Founder and CEO of BridgeWee, has been working tirelessly to give access public university education to English medium students.

eTalk’s Niaz Uddin has interviewed Ovick Alam recently to gain insights about his ideas, current works and projects to bring positive changes in Bangladesh which is given below.

Niaz: What did bring about your interest in the Entrepreneurship theme?

Ovick: I have always wanted to make a difference to the society and entrepreneurship is a great way to create positive change and leave your mark. In developing countries like Bangladesh, you can find many problems and problems like opportunities for entrepreneurs. Being a student of country’s premier business school gave me confidence about entrepreneurship. When I was preparing for the fiercely competitive admission test of the public universities in Bangladesh, I faced many difficulties due to lack of guidance and proper support. Moreover, as I came from an English medium background, I found the process especially difficult. The admission process was different, but it was not clearly communicated and transparent. There was no preparation center to help English mediums students. More than 30,000 candidates fought for only 930 seats in the business school, so it was quite competitive! My struggle during this time inspired me to bridge this profound, yet ignored gap in the education sector of Bangladesh.

I think entrepreneurship is about developing innovative model to solve society’s problems sustainably and profitably. It is about really understanding the deeply rooted problems of the society and devising idea to solve that problem. It is not all about profits, it’s more about a meaningful contribution to the society. If the contribution is substantial, the society will reward you with profits and high brand equity. Successful organizations really make a difference to their community through their actions. They create a place in peoples’ hearts and minds through good work. In Bangladesh, businesses have a very narrow focus on financial returns. They miss out the broader picture of positioning powerful brands in consumers’ minds and use a holistic approach to business by acting as a responsible citizen. I want to see this change take place in Bangladeshi business culture.

Niaz: Please provide details of the actions you have taken that portray your passion and interest for the Entrepreneurship theme. What did make you decide to be actively involved in this theme?

Ovick: The fact that there was no one to help English medium students prepare for public university’s admission tests in Bangladesh. It gave me an opportunity to form an organization and help them out. I think it is very important for a country to make its public universities accessible to all segments of the society. It can help to bring all the different kinds of people with the different backgrounds under one platform and bridge the gap between them. There are a lot of differences and a huge gap between different mediums of education in Bangladesh. I was inspired to close this gap and help them understand each other and grow collectively. For that to happen, studying together in the best public university of the country would be a big step. I was also, motivated to help English medium students in taking preparation for the public university admission tests because they preferred going abroad as there are no other good educational institutions in Bangladesh.

Therefore, I started an organization called BridgeWee – which prepares English medium students for the public university admission tests of Bangladesh.

Niaz: Have you taken any sort of initiative (e.g. campaigns, fundraising, raising awareness of issues, starting a company, etc) related to this theme? Where did you get your inspiration to start the initiative?

Ovick: I have undertaken marketing campaign on campus and through Facebook. I went to different schools and gave small presentation about the idea that English medium students can also access country’s best universities like The University of Dhaka. I went to many coaching centers and talked to their teacher who taught senior students and tried to spread the words. I spent many hours explaining the complicated process of the admission procedure. I found that many people were interested, but did not have any guidance before I met them. This motivated me even more.  I used the social networking site Facebook to reach many students whom I could not reach physically. It really helped the flow of communication, both ways. Apart from that, I had to raise the money for my initial investment (which was very small). I did that through digging into some of my savings and then borrowing some money from friends.

Niaz: What’s the current status of the initiative you’ve taken?

Ovick: In 2009 BridgeWee started its journey as a pilot project in the Faculty of Business Studies in The University of Dhaka.

In 2009 – We prepared 6 English medium students for The University of Dhaka’s C-Unit admission test and 2 of them were successful. Our acceptance rate was 33.33%, whereas C-Unit’s acceptance rate was 3.5%.

In 2010 – We prepared 12 English medium students for The University of Dhaka’s admission test and 7 of them were successful. Our acceptance rate was 58.33%, whereas C-Unit’s acceptance rate was 2.88%.

As a part of expansion with an objective to accommodate more students, we have moved to a new place out of my home; it is a rented place in Mohammadpur, Dhaka. This is the first step towards bridging the gap in our education system; a unified one with equal access for all. BridgeWee allows the country’s jewels to congregate in one platform, interact and learn to serve the country – thus reducing brain drain from Bangladesh and taking the student community one-step closer to achieving greater concord.

Niaz:   What are the current problems you’re facing in carrying out this initiative? What measures are you taking to try to overcome them?

Ovick: Most start-ups face the same problem in Bangladesh – funding. BridgeWee had the same problem. When it started, I arranged classes in a room in my home. From then onwards it grew. This year due to higher demand, we have rented a new and bigger space in Dhaka. However, funds for investment and expansion are extremely difficult to get. Local banks do not support these small ventures and there is no way to get a loan on against your ideas in Bangladesh. Getting a place in the capital city is difficulty and expensive. However, BridgeWee managed some money to finance its expansion, mainly form previous two years’ profits and with the help of loans from relatives.

Another difficult task was to bring about an adaptive change in the minds of English medium students. Many students from this segment think they do not belong to this country and that public universities discriminated against them. Therefore, they want to settle abroad from a young age. They are also very frustrated because they do not have the same access as the mainstream students do. I had to work very hard to bring about this adaptive change in students, their parents and among the teachers and administration of English medium schools.

Niaz: How has your proactive involvement changed your views about this theme? What have you learnt from the actions you’ve taken? What are your insights on Entrepreneurship?

Ovick: I have been proactive about this issue and taken an initiative at the right time. Moreover, I did not start big because the time was not ripe; I mean the market was not big enough in 2009. Today I can say that I have been successful in changing the mind-set of many English medium students and there is a solid demand for Bridgewee’s service to satisfy them profitably. I had to do a lot of research to develop the materials and develop the curriculum. This knowledge or intellectual property is not available to others and this fact has helped me to create a blue ocean with no competitors in the market. I believe early bird catches the warm. That is what I tried to do. For any leader or entrepreneur, it is very important sense shifts in social needs and understands the dynamics of the change very well. A good understanding of the society is the first step to bring about any change.

My experience with BridgeWee has taught me that one has to be very proactive and hard working to bring about the desired change in the society. It is also important to get help form people. Whatever little I have achieved is due to invaluable help form some people who has always guided me and supported my initiative. Moreover, you need to form partnerships with various individuals and/or organizations – which will be mutually beneficial for both of them. At the same time, you have to shrug-off the pessimistic judgments that others will make about your work or its potentiality. To be an entrepreneur, you have to believe in what you do. For me, I believe that BridgeWee is making a difference to the society and it is very fulfilling and inspiring for any entrepreneur. If you can really create an impact, rewards will follow. However, it is not easy to work against uncertainty, especially when you have invested a lot of time and money on something.

Another important learning from my work is that ‘Patience is a virtue’. Sometimes you try very hard and yet nothing happens, then all of a sudden, everything falls into place. However, if you give up during the bad patches, then you will not be there to enjoy the harvest of your hard labor. William Feather framed it precisely “Success is a matter of hanging on when others have let go”.

Niaz: What do you think of your peers are thinking about this theme?

Ovick: I am a third-year student in a business school in a third world country with very low per capita income. Moreover, I do not belong to some of the few rich, lucky families. Therefore, life is very difficult. I have to ensure that I contribute to the family and study at the same time. Most of the profits from BridgeWee goes to finance everyday expenditures of our family and financing my younger sister’s education. With this situation, it is very difficult for any person to be an entrepreneur because you don’t get money to invest. However, BridgeWee is a kind of initiative that requires little investment. However, as we(My peers and I) look to the future, it is extremely difficult for us to deal with the uncertainty associated with business. Most of my peers advise me to try to get a good job after my under-graduation next year. That is a much more safe option; you get a decent amount of money coming in every month. You do not need to deal with uncertainty and you a lead a decent life.

Although few in numbers, there are some friends who want to become entrepreneurs; but they suffer from harsh realities. Most of them come from a humble background like that of mine. They have great ideas and are very bright with excellent education in country’s premier business school. However, in Bangladesh you will see hardly see a young person getting loans for investment if they do not have a rich background. This fact has kept our country small, the gap between rich and poor is stretching everyday and most of the educated people are passive observers of the situation as they are not powerful.

 Niaz: Thank you so much Ovick for your time. And all the best wishes for BridgeWee as well as for your all of your upcoming endeavors.

Ovick: Thank you too!

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1. Stephen Walt on Global Development

2. Joseph Nye on Global Politics

3. Juliana Rotich on Social Entrepreneurial Innovation

4. Shaka Senghor on Writing My Wrongs

5. Jillian C. York on Freedom of Expression, Social Media and Nonprofits

6. Robert Stavins on Environmental Economics

7. Shaba Binte Amin on Poverty Fighter Foundation

Shaba Binte Amin: Poverty Fighter Foundation

Editor’s Note: Poverty Fighter Foundation (PFF)is an Youth Based Non Profit Organization in Dhaka, Bangladesh. Shaba Binte Amin, the founder of Poverty Fighter Foundation, has been working to educate underprivileged children by providing quality education for free.

eTalk’s Niaz Uddin has interviewed Shaba Binte Amin recently to gain insights about her recent works to bring positive changes in Bangladesh which is given below.

Niaz: Shaba, thank you so much for joining us. At the beginning of our interview can you please tell us about Poverty Fighter Foundation?

Shaba: Thank you Niaz for your concern about The Poverty Fighter Foundation. PFF  is a non-profit organization. Our primary goal is to eliminate poverty from Bangladesh by ensuring food, shelter, cloth and education to the underprivileged and providing them with pure water and medications. Our aim is to make some substantial changes instead of giving some temporary solutions. We aim to make the impoverished population self-reliant, so that they can free themselves from the curse of poverty. Children are the future of a nation. Poverty Fighter Foundation works to provide English version education to the underprivileged children through a free of cost English medium school. Our dream is to build full facilitated hospitals in every part of Bangladesh, which will ensure proper treatment to the poor people. A small contribution from us can help someone to a great extent. If we can change the life of a few, we will consider it as a great achievement.

Niaz: It is really a great initiative. When did you start?

Shaba: PFF was founded on the 21st of October, 2010. But one of its main project, Poverty Fighter Foundation School, started its operation on the 14th of February, 2011. Primarily, the school started with 30 children. The school marked its first anniversary on the 14th of February, 2012.

Niaz: Why the date of inauguration of the school is 14th February?

Shaba: 14th February is celebrated as Valentine’s Day. The day of love. But the day is not just about giving gifts to significant other or family members, but also about loving everyone else. That’s why we mark this day as the day of inauguration of the school through which we look after the underprivileged children.

Niaz: How many projects you do have?

Shaba: Including PFF School, Poverty Fighter Foundation has two other main projects. These are: i) Mission hygiene and ii) Healthy human. But the foundation puts much focus on its primary project, Free Schooling for Underprivileged Children.

Niaz: Can you please explain the term ‘Free Schooling for Underprivileged Children’?

Shaba: Basically students for this school are picked up from families that are under the poverty line. Most of the children, now student of PFF school, once used to be a victim of child labor. But now they enjoy all the modern schooling benefits at free of cost. Most of these students live in Uttara slum area and are aged between 5 to 9. And they don’t have to pay anything for getting their education.

By the way, PFF School started its journey with 30 kids and after 1 year all of them have been promoted to Play Group from Nursery. The Nursery class features Arabic, Spoken English, English, Bengali, Art, and General Knowledge. Play Group consists of all these subjects including Mathematics and English and Bengali rhymes. PFF believes that the opportunity it brought to these underprivileged children’s lives will ensure a bright future for them.

Niaz: What is ‘Mission Hygiene?’

Shaba: Besides studies, students are also taught about hygiene as it is important not only for their health but also for their employ-ability and general reception into different levels of the society.

The underprivileged children of slums are completely unaware of hygiene. As a result they often suffer from diseases, such as: diarrhea, dysentery, cholera, food poisoning, etc. Their parents are unable to provide them with hygiene products, as they can hardly provide them with food and cloth. The students, who are under the free schooling project of Poverty Fighter Foundation, are provided with different hygiene products, such as: soap, shampoo, detergent, toothpaste, toothbrush,  etc. They are also taught how to use these products properly, as many of the students have never used any of them.

Niaz: And what about ‘Healthy Human’?

Shaba: Children chosen for PFF School are from the families that lead life under poverty line. As a result of this, most of the students come to the classroom with empty stomach which makes it rather difficult for them to concentrate on study. To fight this, PFF provides healthy food to children.

The menu includes egg, bread, butter, etc. However, due to insufficient funding, PFF can’t offer them food every day. Instead, it provides these healthy foods once in a week.

Niaz: That is really sad. I hope you will be able to feed them as much as they need. What is your prime objective with PFF?

Shaba: Building a better Bangladesh is my primary goal that I want to achieve through my foundation. I believe that small changes can one day turn out to be a big change for the entire country.

Niaz: What are the Challenges?

Shaba: Insufficient fund is the main challenge in keeping Poverty Fighter Foundation going. It’s somewhat difficult to get people agree to donate funds to the foundation. Lack of manpower is also one of the challenges PFF is facing at the moment.

Niaz: So, how are you surviving?

Shaba: I have been been spending a lot of money from my personal fund to support various activities and projects being operated under PFF. Along with that, occasional loans, support from volunteer as well as a few people from the society are what keep PFF stand and survive despite of all difficulties and challenges.

Niaz: How volunteers, supporters, donors or some one having enthusiastic mind can contact to PFF?

Shaba: Well,  anyone who is interested to support PFF can visit our website (here). We also have a Facebook Fan Page (here).  We welcome everyone to contact us.

Niaz: Any last word?

Shaba: Please come and see what we are doing together to change the lives of underprivileged children. Keep us supporting and let make a better Bangladesh.

Niaz: Thank you so much for your time. I am wishing you good luck in achieving your vision.

Shaba: Thank you Niaz.

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Further Reading:

1. Stephen Walt on Global Development

2. Joseph Nye on Global Politics

3. Juliana Rotich on Social Entrepreneurial Innovation

4. Shaka Senghor on Writing My Wrongs

5. Jillian C. York on Freedom of Expression, Social Media and Nonprofits

6. Robert Stavins on Environmental Economics

7. Ovick Alam onBridgeWee